For a design theory class, I tackled the problem statement: “Design a product, system or service to foster inclusion of older adults in our digital society”.
After doing a literature review and observational research, I conceptualized a digital messaging system to be used within active living retirement communities.
The idea was further explored using participatory design sessions, a strategy where stakeholders are actively involved in the design process to increase the chances that a solution meets their needs.
For a deeper dive into this project, read the paper published in the 2018 conference proceedings of HCI International.