RAPP Connections

Concept digital messaging system for older adults

For a design theory class, I conceptualized a digital messaging system for older adults and conducted participatory design sessions to validate the concept.

RAPP Connections

Musculoskeletal disorders training toolkit

Training toolkit created to address on-the-job injuries

I created a train-the-trainer curriculum for field supervisors to deliver to their teams of utilities workers, with the business goal of reducing the number of injuries sustained on the job.

I approached the curriculum development from the point of view of the utilities worker, while respecting the organization’s business needs. I accompanied (and recorded) workers on their residential and commercial field site visits and conducted interviews to gather behavioural data on which to base the training program.

MSD toolkit