Experience Designer

Portfolio

Get a glimpse of my work.

Ergonomics App

training for utility workers

Remote design sprint

CONCEPTUALIZING AN AR APP

Resume

  • Experience
  • Education
  • Skills

Wellness Supervisor, Devon Energy | Calgary, AB | Dec. 2014 — June 2019

Led the member experience of a corporate wellness center, enhancing productivity, employee engagement, and industry competitiveness. 

  • Created content and visual design for digital and print-based health communications.
  • Re-designed a member service based on data, analytics and business objectives (subsequently adopted by >85% of members within two weeks of implementation). 
  • Maintained a Net Promoter Score (NPS) of 85%+ during my tenure.
  • Designed and evaluated fitness and wellness challenges, programs, events, and activities and produced outcome and process reports to guide future initiatives.
  • Managed and developed a team of 4-20 professionals.

Corporate Health and Wellness Consultant, Centrica Energy | Calgary, AB |May 2012 — April 2014 

Created, administered and evaluated customized health promotion campaigns targeting lifestyle risks for 425 employees across Alberta.

  • Collected data from interviews and contextual inquiry sessions to develop a curriculum to reduce the risk of musculoskeletal injuries in utility workers. 
  • Produced health communication materials.
  • Analyzed and reported on relevant wellness and health impact metrics for program evaluation (participation and employee satisfaction).

DEGREES

  • Master of Science in interaction design, Cyprus University of Technology, in progress
    Coursework in: human-computer interaction, interaction design methods, evaluating user experience, research methods, computer-supported cooperative work, design theory, design for accessibility, ubiquitous computing
  • Master of Science in kinesiology, A.T. Still University of Health Sciences
  • Bachelor of Science in psychology, University of Alberta

CONTINUING EDUCATION

  • UCLA Extension - User Experience I & II
  • Stanford University - Introduction to Product Management (in progress)

User Experience Research and Design

  • Affinity mapping, card sorting, contextual inquiry, conversational design, design sprints, personas, prototyping (paper and digital), quantitative analysis, qualitative analysis, surveys, usability testing, wireframing

Software 

  • Axure, Sketch, Figma, Balsamiq

Programming

  • HTML, CSS, JavaScript (learning in progress for all)

Languages

  • English (native)
  • French (conversational)

PUBLICATIONS

Presented parallel session “Lessons Learned: Engaging Older Adults in Generative Design Sessions for a Digital Messaging System” at 20th International Conference on Human-Computer Interaction (HCI International), Las Vegas, NV (July 2018).